Danielle Cook

Current M.S. in Sports Administration Candidate at Boston College | Woods College of Advancing Studies

Role
Customer Service Representative at O\'donoghue Insurance Agency
Location
Abington, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Danielle Cook

Recent M.S. in Sports Administration Graduate from Boston College\'s Woods College of…

Experience

  1. Customer Service Representative

    O\'donoghue Insurance Agency

    Oct 2023 — Present · Hanover, MA, US

    Provides personalized and friendly service to customers daily to ensure customer satisfaction. Utilizes AMS Software and carrier websites to retrieve/input customer information and policy changes and process insurance payments. Produces and distributes insurance correspondence to clients weekly via email, phone, and postage. Carries out administrative duties as assigned.

Education

  • Isenberg School of Management, UMass Amherst

    Bachelor of Science - BS

    2021 — 2023

  • Boston College - Woods College of Advancing Studies

    Master's degree

    2025

  • University of Massachusetts Amherst

    Bachelor of Science - BS

    2019 — 2023

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Danielle Cook — Customer Service Representative at O\'donoghue Insurance Agency in Abington, MA, US | Unifers