Danielle Berg

About Danielle Berg

Summary: Resourceful and highly-motivated professional with outstanding organization…

Experience

1. Principal is Project Manager

   Providence Health & Services

   May 2021 — Present · Seattle, WA, US

   Manage optimization projects for Epic EHR (electronic health record) for our hospitals and clinics spanning multiple states: WA, AK, OR, MT, CA, TX, spanning four time-zones and over 120K clinicians with intent to improve customer user experience•Spearheaded documentation simplification projects for nursing teams, driving over $6 million in annual cost savings by reducing administrative workload. Led cross-functional efforts to enhance workflow efficiency, enabling caregivers to dedicate more time to direct patient care.•Directed a high-impact regulatory initiative for Respiratory Therapy inhalation treatments, streamlining documentation processes and achieving significant efficiency gains—reducing Treatment Tolerance documentation by 88%, Treatment Given by 91%, and Treatment Route by 69%. This optimization directly contributed to a measurable increase in approved insurance claims and reimbursement rates.•Improved Clinical Decision Team tracking process and aided program manager in more efficient quality reporting•Manage Epic Upgrade governance, discovery, build development, testing, validation, communication, and readiness ensuring all hospitals and clinics are ready for upcoming large changes from our vendor, Epic (ranges from changes to our Epic system depending on size of package)•Manage and point of contact for long term, repetitive projects such as updating clinical Care Plans and educations across multiple disciplines and ensuring communication and training for changes•Manage large scale project, Sign-In Prompt that changes workflow for all caregivers and is necessary to implement large scale change to overall communication between treatment teams•Fill in and manage projects for other groups such as Emergency department, Pediatrics, and Ambulatory•Ran command centers and go-live support structure for multiple releases, including optimizations, deployments, and upgrades

Education

• Bellevue College

  4.0

• The University of Texas at San Antonio

  Bachelor of Arts (B.A.)

  2007 — 2009

Skills

• Mobile Devices
• Team Leadership
• Erp
• Java
• Vendor Management
• Lte
• Sales
• Sql
• Operations Management
• Training
• Sharepoint
• Testing
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Telecommunications
• Wireless
• Call Centers
• C#
• Software Documentation
• Sdlc
• Integration
• Forecasting
• Gsm
• Project Management
• Product Management
• Mobile Communications
• Management
• Customer Service
• Program Management
• Wireless Technologies
• Mobile Technology
• C++
• Business Analysis
• Quality Assurance
• Process Improvement