Daniel Lamont
Senior Manager Customer Support @OpenText
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WORK HISTORY
Senior Manager Customer Support @OpenText
Waterloo, ON, CA
EDUCATION
The University of Western Ontario
Bachelor of Science (B.Sc.)
SKILLS
ABOUT DANIEL LAMONT
With over 5 years experience as Manager of Customer Support at OpenText, I focus on empowering teams to deliver exceptional customer experiences while improving operational processes. Leveraging data-driven strategies and collaborative leadership, I work with cross-functional teams to implement standardized practices that elevate both team performance and customer satisfaction. My mission is to develop talent while driving customer success with OpenText solutions. By fostering a culture of growth and innovation, I help teams consistently exceed customer expectations. My expertise in enterprise customer support, combined with a focus on collaboration and continuous improvement, ensures both organizational and client goals are met effectively.
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