Dan Lambert

WORK HISTORY

EDUCATION

ABOUT DAN LAMBERT

I am a reliable and trustworthy individual who has developed an analytical approach in all tasks undertaken and is dedicated to providing a quality customer experience and has a passion for continuous process improvements. I can create relevant and insightful reporting and can communicate clearly. I am a highly confident person with the ability to build and maintain positive, mutually beneficial relationships to aid in the delivery of continuous improvement as well as always keeping the customer experience and staff engagement as a main priority. In addition, my skills include:• Analytical and questioning, striving for quality.• Excellent collaborator and rapport builder who can lead where required, whether with internal teams or external customers.• Ability to engage with teams to deliver excellent customer service, clearly articulating priorities & providing support, and guidance.• 6 years’ experience of working with both SQL and Power BI.• Practical problem solver, good at working in partnership with internal and external stakeholders to deliver challenging objectives.• Actively requesting feedback to improve own performance.• Determined and decisive; using initiative to develop effective solutions to problems.• Excellent written and verbal communication skills.• Ability to identify opportunities for continuous improvements and work with stakeholders to assess impact.• Provides clear leadership, encouraging innovation and continuous improvement, setting clear targets.• Proactive with excellent planning and time management.• Advanced Microsoft Office skills.• Applies process and discipline towards optimising performance.• High personal standards and attention to detail.• Confident In identifying opportunities to use technology to streamline processes and reduce risks.• Ability to analyse processes and identify areas of potential risk, proposing and implementing risk controls.