Daniella Campos
Customer Service Associate @Adecco
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WORK HISTORY
Customer Service Associate @Adecco
New York, NY, US
Contracted Customer Service Associate at the Metropolitan Museum of Art for Retail Sales. I provide customer support by effectively managing inbound and outbound calls and addressing inquiries related to sales, purchasing, and inventory management- Utilize Zendesk to manage and resolve customer queries, handling offline interactions weekly, ensuring timely and effective communication- Manage high volume of customer emails to assist with various inquiries, issues, and requests.Collaborate museum-wide with Membership, Operations, and Finance departments to streamline support processes, to improve customer satisfaction and operational efficiency.
EDUCATION
Queens College
Bachelor's degree
Queensborough Community College
Associate of Arts
ABOUT DANIELLA CAMPOS
I have six years of experience in customer service at nonprofit organizations. Skilled in…
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