Daniel Flaherty

About Daniel Flaherty

I build partner ecosystems that actually produce revenue, not just signed agreements that…

Experience

1. Regional Channel Manager

   FirstLight Fiber

   Mar 2024 — Present · Buffalo, NY, US

   FirstLight Fiber is a leading provider of high-speed fiber-optic internet, voice, cloud, and data center services across the Northeast and mid-Atlantic. With over route miles of fiber and a growing portfolio of enterprise and carrier clients, FirstLight supports critical infrastructure for hospitals, governments, schools, and businesses that require reliable, scalable connectivity.As a Channel Manager, I’m responsible for developing and expanding FirstLight’s indirect sales channel through strong partnerships with agents, VARs, and MSPs. I serve as the primary point of contact for our partners, working closely with them to drive revenue, support customer needs, and ensure long-term growth.Key Responsibilities:Recruit, onboard, and enable new channel partners in strategic markets.Manage ongoing relationships with agents and technology brokers to drive consistent pipeline and closed revenue.Provide sales training, solution design guidance, and quoting support for partners across FirstLight’s portfolio (DIA, UCaaS, voice, SD-WAN, and dark fiber).Collaborate cross-functionally with engineering, provisioning, and operations to deliver seamless implementation and customer satisfaction.Track performance metrics and forecast partner revenue using CRM tools.Represent FirstLight at regional events and industry forums to strengthen brand presence and channel growth.I take pride in being a resource and advocate for our partners—building trust, uncovering opportunities, and delivering results that align with FirstLight’s mission of powering mission-critical networks with world-class infrastructure.

Education

• Buffalo State University

  BA, Economics

  2010 — 2012

• Erie Community College

  AA, Liberal Arts- Humanities

  2008 — 2010

Skills

• Curriculum Development
• Event Planning
• Solution Selling
• Problem Solving
• Employee Training
• Selling
• Higher Education
• Budgets
• Community Outreach
• Critical Thinking
• Business Development
• Salesforce.com
• Sales
• Organizational Development
• Time Management
• Entrepreneurship
• Coaching
• Leadership
• Strategic Planning
• Management
• Team Building
• Program Development
• Small Business
• Outsourcing
• Vendor Management
• Induction Lighting
• Account Management
• Security
• Social Networking
• Networking
• Strategic Partnerships
• Program Management
• Research
• Direct Sales
• Strategy
• Project Planning
• Leadership Development
• Education Program Development
• Editing
• Team Leadership