Danny Jones
Studying Crm Certifications @Microsoft
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WORK HISTORY
Studying Crm Certifications @Microsoft
London, GB
Currently pursuing the MB-910 Certification - Microsoft Dynamics 365 Fundamentals (CRM) to deepen my understanding of customer engagement technologies and build on my practical experience with CRM technologies.Through this certification, I’m gaining hands-on knowledge in:1. Customer lifecycle management - from lead qualification and opportunity tracking to service delivery and retention strategies2. Segmentation and personalisation - using unified customer profiles and behavioral insights to drive targeted outreach3. Process automation and workflow design - applying business rules, triggers, and guided selling techniques to streamline operations4. Data analysis and reporting - create CRM dashboards for stakeholder visibility and use of segmentation for performance tracking and campaign analysis
ABOUT DANNY JONES
Specialist Headhunter with a focus on the Cloud ERP & Finance Transformation market. Our ERP Practice specialises in UK & European recruitment assignments. Based from the City of London, we have the capacity to provide independent ERP experts who work alongside the SI Partner to deliver a system that works for you. Roles include Programme Managers, GPO\'s, Data Governance & Migration experts, Solution Architects and Business Analysts. We also build your permanent team once you have gone live with Cloud ERP systems, with a strong network of Finance Systems Managers, Systems Accountants and Finance Systems Analysts. If you are a CFO, Financial Director, Financial Controller or a Finance Systems Manager looking to drive key finance technology projects or Finance Systems ERP evaluations/selection initiatives, then we have trusted relationships with a number of interim individuals who can give impartial advice.
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