Daniel J. Sanchez
- Role
- Senior User Researcher at Amazon
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Daniel J. Sanchez
Mixed-methods research leader with deep technical, strategic, and design research…
Experience
Senior User Researcher
Jan 2019 — Present
Reduced research SLA response times from weeks to days by creating and directing the first customer research panel at Amazon Alexa • Developed HCI and customer-needs frameworks to guide the Alexa information product strategy by segmenting voice-based search from web search using a mixed-methods diary study (log analysis and segmentation, interviews) • Merged a participatory design study with quantitative surveys to define roles and Jobs-To-Be-Done to guide short- and long-term…
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