Daniel Higgins
Pivoting into a library career ... stay tuned
- Role
- Library Assistant at Neenah Public Library
- Location
- Neenah, WI, US
- LinkedIn followers
- 500 followers
About Daniel Higgins
I\'m a passionate lifelong learner and believer in the importance of the public library in…
Experience
Library Assistant
Feb 2023 — Present · Neenah, WI, US
Deliver exceptional customer service while performing administrative and circulation duties under the supervision of the Circulation Services Manager. Specific duties include: Process incoming library materials; empty book drops; sort library materials; discharge library materials on computer; organize materials on carts to be shelved; sort delivery boxes; shelve materials; process lost and damaged materials. Check materials out to customers and inform customers of due dates. Collect money and enters into automation system including fines, fees, collection agency, ongoing book sales and snacks. Process customers in library automation system; issue library cards; update records; inform customers on account status; enforce special rules or limitations as indicated by management. Process reserve list; search for library materials; route materials to correct library or reserve shelves. Answer telephone to resolve circulation-related problems; call customers regarding missing contents, etc. Keep community bulletin board neat. Accept and give receipts for donated materials. Assist ill or injured customers; dispense first aid supplies; call 911 if needed. Monitor and report behavior in violation of library policies or the law.
Education
University of Wisconsin-Eau Claire
B.S.
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