Daniel Forkosh
Software Architect | Salesforce
- Role
- Software Architect at Salesforce
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Daniel Forkosh
Seasoned Software Engineering Leader with 18+ years of experience, including 12+ years at Salesforce driving quality, trust, developer productivity, and AI-powered agentic solutions. Expertise in leading and managing cross-functional teams, shaping org-wide strategies, and delivering high-impact solutions. Proven track record of building scalable systems, reducing risks/incidents, and fostering engineering excellence across large organizations. Passionate about agentic AI and improving customer outcomes at scale.
Experience
Software Architect
Nov 2022 — Present · Austin, TX, US
Lead Agentforce initiative targeting 80% autonomous resolution rate for support/developer queries. Leveraging RAG, LLMs, and Salesforce Data Cloud to deliver accurate, context-aware solutions at scale.Shape Engineering North Star strategies, influencing org-wide roadmaps reducing high risk failure points across Salesforce’s customer base, impacting over companies. Design and implement automated systems to ensure high quality, developer productivity, CI/CD, observability, and monitoring. Publish communications on innovations and customer trust, boosting engineering culture visibility and adoption of best practices.
Education
University of Arizona
B.S., Mathematics
2001 — 2006
Skills
- Test Automation
- Jira
- Selenium
- Software Quality Assurance
- Cucumber
- Web Applications
- Java
- Ruby
- Postgresql
- Test Cases
- Sdlc
- Javascript
- Bdd
- Tdd
- Test Driven Development
- Manual Testing
- Test Planning
- Agile Methodologies
- Quality Assurance
- Testing
- Regression Testing
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