Daniele Neri

WORK HISTORY

EDUCATION

SKILLS

ABOUT DANIELE NERI

SAP SuccessFactors Customer Success Partner (2022 onwards)Responsible for HR strategic topics and SAP SuccessFactors Lifecycle at my Customers in Switzerland and Austria. Working intensively on AI-driven skills-based Organizations powered by SAP SuccessFactors. SAP Business Artificial Intelligence (Joule, Generative AI, machine learning), GDPR and EU AI Act compliance topics. Principal Customer Success Manager for the last three years (2018,2019,2020).• My role is a client-facing one, ensuring customer success by delivering ongoing guidance around the overall cloud business strategy & lifecycle. My current focus is on SAP SuccessFactors supporting Human Resources strategic business objectives and strategic forward-looking HR innovation & transformation topics. I focus on management stakeholder relationship-building and establishment of yearly proactive Success Plans that promote overall customer satisfaction, continuous learning, the SuccessFactors product implementation, adoption, consumption, extension with SAP Cloud Platform ensuring measurable business outcomes for the HR Innovation Journey of my Customers. The role manages diverse, high-profile SAP cloud Customers in close collaboration with the respective SAP Account Team Executives. • Personally, I am passionate about HR topics like Diversity & Inclusion (e.g. Gender, Age, Cultures), People Well-being, Executive Business Relationships and the Future of Work.• I am inspired by Human Values of Empathy, Respect, Fairness, Community, Transparency, Resilience, Humility, Courage, Gratitude and Appreciation and I do my best to keep developing further these in my professional and private Life.• As a hobby, during weekends or sometimes during the evenings, I mostly study tango argentino with a great focus on the Dance discipline, connection & synchronization within the professional dancing couple, fine-tuning of non-verbal communication and emotional expressiveness, especially in theater performance (in couples and in complex group choreographies). I still keep running as my other passion.