Daniele Guagnano
Collections Manager @Revolut
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WORK HISTORY
Collections Manager @Revolut
IT
EDUCATION
Master Executive in Bank Management
Attestato, Gestione bancaria
Università Leonardo da Vinci
Bachelor's degree, Economia e Finanza
University of Rome Tor Vergata
Scienze della comunicazione e dell'informazione
SKILLS
ABOUT DANIELE GUAGNANO
Leading the build of compliant and effective debt collections process Ensuring the Revolut collections process is efficient and compliant with all applicable laws and regulations Owning and managing the end-to-end debt collections process for retail credit portfolios Optimising in-house and outsourced collection capability with best-in-class contact and cure rates by using the latest technology, analytics, and strategic payment programmes Documenting policies, processes, and procedures for debt collection and recoveries Developing, managing, and refining collection strategies to optimise recoveries Continuously improving collection processes, metrics, and tools Overseeing and selecting debt collection agencies (DCAs) to ensure SLA adherence
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