Daniele Ferola

WORK HISTORY

EDUCATION

SKILLS

ABOUT DANIELE FEROLA

Sales Coordinator with solid experience in the fashion industry, specialized in managing and coordinating commercial activities on a global scale. I handle daily relationships with key customers, distributors, stakeholders, and area managers worldwide, ensuring an efficient and timely commercial flow. Strong customer orientation, operational precision, and the ability to work effectively in dynamic and structured environments.Expert in sales analysis, CRM, and Business Intelligence, I develop strategic reports and monitor sales performance, supporting the sales team in achieving business objectives. Trilingual, with a proven ability to collaborate in multicultural teams and manage international stakeholders.Key Skills: Global Business Coordination, Foreign Customer Management, CRM, SAP Business Object, Stealth 300, KPI Analysis, Team and Project Management, Advanced Reporting, Operation Management, Area Manager, Sales, Training, Recruiting and personnel Selection, E-Commerce B2B/B2C, Showroom Management, Visual Merchandising, BI CMS and ERP tools, Microsoft Office, Fluent English and Spanish, Italian mother tongue.Significant results:+ 5% increase in average orders thanks to the reduction of insolvent customers and portfolio reorganization- 30% reduction in sales response times with process digitization via CRM+ 15% increase in sales network engagement via real-time KPI dashboardsCustom CRM created and adopted as a global reference toolGlobal distribution optimization with customer clustering