Daniele Cannillo
Customer Success Manager | SaaS | Retention & Growth
- Role
- Customer Success Manager at Webidoo
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Daniele Cannillo
I am a results-driven Customer Success Manager with a passion for digital marketing…
Experience
Customer Success Manager
Feb 2022 — Present · New York, NY, US
As a Customer Success Manager at Webidoo, I drive digital transformation for businesses by leveraging cutting-edge marketing technologies and data-driven strategies. Through proactive relationship management and strategic guidance, I aim to enhance customer engagement, retention, and revenue growth.Key Responsibilities:Customer Lifecycle Management – Leading onboarding, adoption, and expansion strategies to maximize customer success and long-term value.Data-Driven Optimization – Utilizing analytics and KPIs to monitor performance, improve digital marketing ROI, and identify growth opportunities.Strategic Consulting & Value Realization – Acting as a trusted advisor to businesses, aligning their goals with Webidoo’s innovative solutions to boost visibility and conversions.Revenue Growth & Retention – Proactively managing churn risks, implementing upselling and cross-selling strategies, and strengthening customer relationships.Product Advocacy & Customer Feedback Loop – Collaborating with product, sales, and marketing teams to refine offerings based on user insights and industry trends.I am passionate about customer experience, digital marketing, and SaaS growth, I thrive in fast-paced environments where innovation and customer-centricity drive success.
Education
The City University of New York
Bachelor of Business Administration - BBA
Oxford Home Study Center OHSC
Certificate
Lehman College
Bachelor's degree
Borough of Manhattan Community College
Associate's degree
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.