Daniel Domitrovic

Oversight Team @Shared Services Canada Services Partagés Canada

Ottawa, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Oversight Team @Shared Services Canada Services Partagés Canada

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Ottawa, ON, CA

EDUCATION

2015 — 2015

BCS, The Chartered Institute for IT

ITIL - FoundationV3

1981 — 1986

Dalhousie University

Bachelor’s Degree

SKILLS

Business Process ImprovementProject ManagementProcess ImprovementPerformingOutsourcingTeam ManagementMarketingB2bPerformance ManagementRecruitingContinuous ImprovementEntrepreneurshipOperations ManagementCustomer ServiceTeam BuildingProgram ManagementBusiness DevelopmentCall Center DevelopmentStrategySalesNew Business DevelopmentStrategic PlanningStart-UpsTrainingBudgetsCustomer RetentionIntegrationTactical PlanningSales GrowthAccess to Information (Atip) - Experienced Liaison Officer (Opi)Sports CoachingExecutive ManagementAnalyticsLeadershipCoachingLeadership DevelopmentCrmBusiness StrategySellingChange Management

ABOUT DANIEL DOMITROVIC

Over the course of my multifaceted 20+ year corporate and consulting career, I have been instrumental in taking businesses to their next levels of financial, competitive and operational success. As a strategic thinker, calculated risk taker and catalyst for positive change, I have cultivated new business opportunities, increased revenues, gained competitive advantage, achieved operational excellence, exceeded customer expectations, and fostered cultures of collaboration and accountability. With excellent interpersonal and communication skills, I have proven my ability to build consensus, garner trust and cultivate positive relationships with internal and external stakeholders with differing agendas, including senior leaders, collective bargaining units, vendors, third party suppliers, union executives, and staff members. I am accustomed to and effective in diverse business settings, ranging from start-up stages and established modes of operation to union environments and revitalization, turnaround and high-growth situations. Specialties: Strategic Leadership Coach Mentoring - Executive Coach Connector P&L and Operations Management Business Start-Up, Turnaround & Revitalization Change Leader Change Management Lean Processes Sales, Business Development & Account Management Project Management Partnership Building Human Resources (succession planning / coaching / job lifecycle management) Labor Relations Staff Training, Coaching & Mentoring Policy Development Program Management Public Speaking Business Continuity & Contingency Planning Risk Analysis & Mitigation Crisis Management Negotiations Marketing Customer Needs Assessment & Service Value Proposition Development Technology Implementation

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