Daniel Mendez
Call Center Customer Service Representative @ResultsCX
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WORK HISTORY
Call Center Customer Service Representative @ResultsCX
Hollywood, FL, US
Provided high-quality customer service, assisting customers with inquiries and issue resolution.Maintained a professional and empathetic tone while handling a high volume of calls.Utilized problem-solving skills to navigate customer concerns efficiently.
EDUCATION
Hard Knox University NYC
Masters in Survival
Careerist
Quality Control Technology/Technician
Sonoran Desert Institute
Associate of Science - AS
Sonoran Desert Institute
Associate of Science - AS
ABOUT DANIEL MENDEZ
Software QA Engineer with Mobile (Android, iOS) and Web application testing experience. Performing functional, UI, smoke, and regression testing. Skilled in the creation and execution of test cases based on product requirements and bug reports. Infinite number of years providing Customer Service in a varied number of fields. Call Center Representative at Results-CX as of August 2023. Results-CX provides Call Center Services for a number of companies including Home Depot, Sirius XM, and many others both in the Domestic United States and Internationally.
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