Daniel Delong

About Daniel Delong

I lead data center operations teams at AWS, managing critical infrastructure that powers…

Experience

1. Datacenter Operations Manager

   Amazon Web Services (AWS)

   Sep 2025 — Present

   Key job responsibilitiesThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include- Prioritize and assign trouble tickets to data center technicians and operators- Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations- Developing Career Paths for the employees and to make updates in our internal tools- Recruit and train data technicians to ensure appropriate staffing levels- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics- Fast learn or act as the subject matter expert across all aspects in data center operations- Ensure all operational KPIs and metrics are being measured and met- Inspire and guide improvement in team process, technology innovation and automation- Manage Large Scale Events (outages) and act as the call leader- Manage and improve the work-flows and through-put for data centers operations- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs- Maintain the on-call schedule coordinating absence and vacations

Skills

• Computer Repair
• Audio Engineering
• Audio Editing
• Audio Processing
• Audio Post Production
• Software Installation
• Video Editing
• Video Conferencing
• Public Speaking
• Sales
• Sales Management
• Sales Management Consulting
• Creative Writing
• Report Writing
• Studio Recording
• Live Recording
• Event Planning
• Event Management
• Data Entry
• Shrinkage
• Merchandising
• Planograms
• Powerpoint
• Retail
• Time Management
• Customer Service
• Microsoft Word