Daniel Camagong
Clinical Systems Analyst - Integrated Clinical Applications at UCSF Medical Center
- Role
- Clinical Systems Analyst - Integrated Clinical Applications at UCSF Health
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Daniel Camagong
Effective information technology professional with strong customer service, organizational, and leadership skills. Experience managing IT projects, resolving technical support issues under strict deadlines, providing onsite and remote technical support to end users, balancing timelines, communicating across departments, and providing support for multiple enterprise applications including: e-mail, calendar scheduling, word processing, spreadsheets, presentations, and Internet browsers. Proficient in identifying, diagnosing and resolving technical hardware, software, WAN/LAN, TCP/IP and Blackberry issues, updating software and ghost imaging via Symantec Ghost, SCCM and DCCM.Software: Microsoft Operating Systems, Microsoft Exchange, Microsoft Office, Adobe Creative Suites, Microsoft Visual Basic Studio, HTML, CSS, MySQL, C++, ASP.Net, SAP, AS/400, VPN, DamewareTicketing Systems: Numara TrackIT, BMC Remedy, ServiceNow, SpiceworksHardware: PC Hardware components, LAN/WAN, Cisco VOIP phones, Printers, Scanners, CAT5e, Configuration of Hubs, Switches, Modems, and Blackberries
Experience
Clinical Systems Analyst - Integrated Clinical Applications
Apr 2018 — Present · San Francisco, CA, US
Responding to Incidents and Requests via ServiceNow. Responsible for facilitating vendor supported applications within a Line of Business to all Customer Analyzing clinical systems and identifying improvement in the application and workflow Supporting Patient Engagement Applications (OneView, Nuance Dragon, Q-Matic, Event Management System, DocuSign, Infogenesis by Agilysys, Caradigm, and Etc.) Working alongside system vendors when there is an issue with their application and hardware Maintaining a working relationship with all IT Departments and System Vendors during application maintenance, enhancements and implementations Maintaining user accounts on various clinical system applications Quality assurance testing of system applications and hardware upgrades in the before rolling out to the production environments Liaison for monthly Windows Server Patching and maintenance between the Server Team and System Vendors Participating on an 24/7 on-call rotation
Education
DeVry University
Bachelor of Science, Computer Information Systems
2007 — 2010
Skills
- Css
- Cloud Computing
- Virtual Private Network (Vpn)
- C++
- Technical Support
- Street Photography
- Microsoft Word
- Sap
- Dameware
- Networking
- Portrait Photography
- Information Technology
- Access
- Laptops
- Powerpoint
- Microsoft Excel
- Microsoft Operating Systems
- Wedding Photography
- Nightlife
- Visio
- Asp.net
- Microsoft Office
- System Administration
- Panoramic Photography
- Modems
- Vpn
- Printers
- Event Photography
- Scanners
- Switches
- Windows Xp
- Operating Systems
- Bmc Remedy
- Active Directory
- Xp
- Windows Server
- Hardware
- Adobe Creative Suite
- Help Desk Support
- Mysql
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