Daniel Burt
Senior Solution Engineer @Microsoft
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WORK HISTORY
Senior Solution Engineer @Microsoft
I help enterprise customers unlock business value through AI-powered transformation. Partnering with CxOs and business leaders, I design and deliver compelling solution strategies across Dynamics 365 Sales & Service, Copilot Studio, and AI Agents—showcasing how Microsoft technologies drive efficiency, customer engagement, and new revenue streams.By leading technical pre-sales engagements, envisioning sessions, and industry-aligned demonstrations, I translate complex requirements into clear, outcome-focused solutions. My role bridges technical depth with business impact: proving value, addressing competitive objections, and securing customer confidence in Microsoft’s AI platform.Through collaboration with sales, engineering, and partners, I ensure seamless solution design and adoption—helping organizations innovate with agility, automate processes, and personalize experiences at scale.
EDUCATION
University of West London
2:1, Business Administration
SKILLS
ABOUT DANIEL BURT
I’m a Senior Solutions Engineer at Microsoft, specialising in AI‑powered business applications that transform customer engagement and operational workflows. With over 10 years of experience in CRM and enterprise solutions, I partner with organisations to envision, design, and deliver strategies that unlock measurable business value.My focus is on helping enterprises leverage Dynamics 365 Sales & Service, Copilot Studio, and AI Agents to modernise processes, personalise customer experiences, and drive new revenue streams. By combining technical depth with business acumen, I translate complex requirements into clear, outcome‑driven solutions that resonate with CxOs and decision‑makers.I thrive in pre‑sales engagements where I lead workshops, demos, and proof‑of‑concepts that showcase how AI can simplify end‑to‑end journeys, automate workflows, and surface actionable insights. Collaborating across sales, engineering, and partners, I ensure seamless adoption and long‑term success for customers.If you’re exploring how AI can elevate your customer experience or accelerate digital transformation, let’s connect.
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