Daniel A. Singer

About Daniel A. Singer

Operations and program management professional, entrepreneur, and positive change-agent propelling organizations to grow profitably through the power of service culture and experience design- Operations Management: Business process improvement, service operations management, program and project management, data analytics and visualization, operational efficiency- Customer Experience Strategy: human-centric design, loyalty analytics, journey management, customer care management, service tools development- Organizational Leadership: innovation management, technology deployment, training and development, change management, employee engagement, team leadership- Marketing Management: Integrated marketing strategy, marketing performance analysis, customer relationship management, loyalty analytics, digital advertising

Experience

1. Vice President, Global Franchise & Growth Program Management

   Hyatt

   Jan 2025 — Present · Chicago, IL, US

Education

• University of Wisconsin-Madison

  Bachelor of Arts, Political Science & Sociology

  2002 — 2006

• Texas McCombs School of Business

  Master of Business Administration, Marketing Strategy & Innovation Leadership

  2011 — 2013

Skills

• Advertising Sales
• Online Publishing
• Consultative Selling
• Graphic Design
• Online Advertising
• Business Process Design
• Entrepreneur
• Management Consulting
• Beverage Development
• Management
• Product Marketing
• Copy Editing
• Marketing
• Sales
• Recruitment Advertising
• Entrepreneurship
• Crm
• Employee Training
• Project Management
• Analysis
• Marketing Strategy
• Innovation Management
• Customer Experience Design
• Sales Trainings
• Business Development
• Customer Journey Mapping
• Strategy
• E-Commerce
• Advertising
• Human Capital Strategy
• SEO
• Business Process Improvement
• Inside Sales
• Integrated Marketing