Daniela Gomez

Process & Support Specialist @Freedom Mobile

Toronto, ON, CA

Collaborates cross functionally with internal and external partners to define and document all processes end-to-end, produces process flow diagrams, and streamlines operational functions.Plans and implements process improvement initiatives. Facilitates change and demonstrates problem-solving and critical thinking skills to evaluate issues, challenge existing processes and propose alternative solutions.Supports the requirements, design and rollout of new projects, process improvements and enhancements. Leads stakeholders to ensure project goals and deadlines are achieved.Performs and problem solves critical day to day business systems activities.(RMAs, POs, Inventory Adjustments etc.)