Daniela Diaz-Packard

Event Manager | Corporate Events & Meetings | Sports & Entertainment | Social Events

Role
Event Manager at The Westin St. Francis In San Francisco
Location
San Francisco, CA, US
LinkedIn followers
500 followers

About Daniela Diaz-Packard

A successful event is compromised of a million details. Are you having trouble keeping…

Experience

  1. Event Manager

    The Westin St. Francis In San Francisco

    Dec 2022 — Present

    Develop menus, detail event orders, and act as an advisor between the client, sales person, and operational departments in order to provide seamless and outstanding service.• Manage group room blocks with an average of 300+ rooms/night and meetings, functions, and events of up to attendees.• Build relationships with clients and win repeat business through excellent customer service. Average customer satisfaction score of 93.3%.• Oversee all food and beverage functions for the JP Morgan Healthcare Conference which is a $2.5M program that has over 8k attendees. • Ensure billing accuracy and conduct bill reviews with clients prior to processing the final bill. • Identify operational challenges and develop alternative solutions.• Direct customer site inspections and consult with the sales team during contract negotiations, addendum updates, and concession fulfillment.• Conduct formal pre- & post-event meetings as required to review/communicate group needs and feedback.

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Daniela Diaz-Packard — Event Manager at The Westin St. Francis In San Francisco in San Francisco, CA, US | Unifers