Daniela Martinez

Customer Service Representative @Robert Lee Ymca

BC, CA

Provide exceptional customer service, assisting members with inquiries, registrations, and facility access-Foster a welcoming and inclusive environment, ensuring a positive experience for all members-Support membership engagement by promoting YMCA programs and services-Handle administrative tasks, including payments, database management, and account updates-Collaborate with the team to enhance community outreach and improve member retention-Maintain up-to-date knowledge of YMCA policies, events, and offerings to provide accurate information.