Daniela Herrera
Partner Operations Manager, Google Cloud
- Role
- Partner Operations Manager, Tech Support, Google Cloud at Google
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Daniela Herrera
Product & Operations Strategist specializing in the technical infrastructure and partnership orchestration that allows global partner products to scale. I architect the supportability frameworks for cutting-edge launches, bridging the gap between complex regulatory mandates and high-performance product experiences.Core Expertise: Product & Supportability Architecture, Partnership Orchestration, Identity & Access Governance, and AI/ML Strategy.
Experience
Partner Operations Manager, Tech Support, Google Cloud
Nov 2020 — Present · Austin, TX, US
I function as the primary architect for Partner and Product Support Readiness across many Google Cloud complex product lines, including GDC, Sovereign Cloud, and new AI technologies. My role is to build the supportability framework from the ground up - synchronizing many cross-functional teams to ensure that our most complex ecosystem launches are performant and enterprise-ready on Day 1. I also serve as the functional owner for our internal technical platforms, managing a multi-year roadmap that scales technical support for thousands of global engineers and partners.
Education
The University of Texas at Austin
Psychology (Plan I)
2010 — 2014
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