Daniela Cataldo

Customer Service Manager @Rogers Communications

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Customer Service Manager @Rogers Communications

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Toronto, ON, CA

EDUCATION

2011 — 2013

Ryerson University

Magazine & Publishing

2006 — 2007

George Brown College

Image Consultant

2014 — 2018

George Brown Polytechnic

Career And Work Counsellor Program

SKILLS

ManagementCrmTime ManagementExceptional People SkillsCustomer ExperienceTelecommunicationsAnalysisBloggingConsultingMicrosoft OfficePublicationsMagazinesLeadershipCustomer SatisfactionCustomer RetentionStrategyCustomer ServiceBusiness AnalysisData AnalysisTeamworkTeam ManagementCommunicationTeam EffectivenessTeam LeadershipAnalytics

ABOUT DANIELA CATALDO

I enjoy writing as a creative outlet for personal expression. I was selected for 2009 publication in 24 hour newspaper for a commuter series on riding the TTC, Rocket-Life:Stories from the subway. Rocket-Life retained for publication regulary on Mondays, from that came the video animation I directed under subway funnies on Youtube. Rocket-Life stories are based on daily events that occur inside the subway,exaggerating the experience by providing amusement and manners along the way.At the present time I am workng on a mobile app subway game called (Sub-Waves).I like spending time on helping others with Image and Career Counselling.

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Daniela Cataldo — Customer Service Manager at Rogers Communications in Toronto, CA | Unifers