Daniela Bozo

Role: Senior Manager, Global Customer Experience, Travel and Lifestyle at American Express
Location: Miami-Fort Lauderdale, FL, US
LinkedIn followers: 500 followers

OtherView LinkedIn profile

Experience

Senior Manager, Global Customer Experience, Travel and Lifestyle
American Express
Nov 2021 — Present
Deliver key enterprise and strategic initiatives through project management, from strategic development to the implementation and execution across multiple workstreams in the Travel and Lifestyle organization.

Skills

Microsoft Excel
Financial Services
Change Management
Business Planning
Financial Analysis
Business Strategy
Finance
Digital Marketing
Analytics
Product Management
Cross-Functional Team Leadership
Marketing Strategy
Customer Experience
Program Management
Market Research
Crm
Business Analysis
Vendor Management
Banking
Strategic Planning
Strategy
Business Process Improvement
Team Leadership
Credit Cards
Leadership
Data Analysis
Marketing
Relationship Management
Call Centers
Team Management
Project Management
Competitive Analysis
Management
Project Planning
Risk Management
Microsoft Office
Business Development
Forecasting
Process Improvement

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
+19•••••••13

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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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Experience

Senior Manager, Global Customer Experience, Travel and Lifestyle

Skills

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