Daniel Whitehead

Experience

1. Senior Technical Consultant

   Flexera

   May 2017 — Present · Austin, TX, US

   Implement the Snow solution in customer environments, both remote and onsite- SAM and ISO 19770 consultancy around our tools- Project leading, implementation, deployment, license and contract import - Assisting the sales personnel in the qualification of customer needs and performing pre-demo needs analysis- Support our customers both in technical and licensing questions- Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via WebEx- Snow Software product training- Generation of product demo scripts and scenarios and maintaining demonstration environment(s)- Scoping and delivering implementation projects to customers- Responding to Request for Information/Proposal documents- Staying current on product developments/releases to a level required for demo and implementation- Staying current on competitive analyses and understanding differentiators between Snow and its competitors- Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.

Education

• University of Colorado Colorado Springs

  Computer and Information Sciences and Support Services

  1993 — 1995

• The University of Texas at San Antonio

  General Studies

  1993 — 1994

• University of Phoenix

  Associates in Business, Business

  2004 — 2007

• University of Phoenix

  BIS, Business Information Systems

  2007 — 2010