Daniel Thurston
Global Services Leader | Scaling EV & Tech Ops | Driving Customer Experience, Uptime & Service Excellence | From Startup to Enterprise
- Role
- Global Operations Lead at Gilbarco Veeder-Root
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Daniel Thurston
Experienced, dynamic global operator and service delivery leader with a track record of scaling high-growth teams and technical operations across hardware, software, and field services. With a deep background in EV charging, SaaS, and customer experience, I offer a blend of strategic leadership with operational precision—delivering uptime, efficiency, and unmatched client satisfaction across complex service environments.
Experience
Global Operations Lead
Apr 2025 — Present · Houston, TX, US
Education
Cambridge Regional College
BTEC Professional, Business Management
Skills
- Mobile Devices
- Team Leadership
- Telecommunications
- Product Development
- Customer Experience
- Start-Ups
- Jira
- Training Delivery
- Communication
- Account Management
- Troubleshooting
- Agile Methodologies
- Product Management
- Project Management
- Training Programme Design
- Technical Support
- Customer Service
- Training
- Call Centers
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