Daniel Thomas

About Daniel Thomas

I’m a dedicated and service-oriented IT professional who enjoys helping people and…

Experience

1. Systems Administrator

   MarketAxess

   Jul 2022 — Present

   Create and edit Network, Application, and Mailbox permissions in Active Directory.\\\\n• Deploy, manage RSA tokens and profiles in RSA administration portal.\\\\n• Create and edit phone extensions as well as onboard cisco desk phones for users in Uplinks\\\\n• Communicate and document tickets through Slack application\\\\n• Unlock and edit Duo profiles through Duo Admin portal\\\\n• Edit user’s profile attributes through Active Directory\\\\n• Manage and keep inventory of client’s devices through Endpoint Manager\\\\n• Create and edit distribution emails through Microsoft Hybrid\\\\n• Manage profiles through Okta Admin\\\\n• Test and troubleshoot audio and visual equipment in boardrooms\\\\n• Reimage desktop pcs through Quest Kace\\\\n• Trouble shoot Outlook desktop application\\\\n• Run PowerShell scripts to install Docker users\\\\n• Create and edit share folders through Data Privilege\\\\n• Add application licenses through Res Administration portal\\\\n• Track employee terminations, hardware requests and RSA requests/extensions through RES\\\\n• Create service email accounts through MS Hybrid\\\\n• Add applications to Desktop pcs through PDQ\\\\n• Trouble shoot Okta and Duo applications\\\\n• Tasked with deploying and overseeing KACE Systems Deployment Appliance (automate\\\\ndeployment of configuration files, user states, drivers, applications, systems imaging, initialize\\\\ninstallations and provisioning to onsite or remote endpoints)\\\\n• Managed and Oversee the automated Identity and Access Management platform (Ivanti RES)\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• NPower

  CompTIA A+ , Information Technology

• Borough of Manhattan Community College

  Computer Information System, Information Technology

  2013 — 2015

• James Madison High School

  Diploma, HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES