Daniel Spadola

General Manager @Tenuta Chiaramonte Società Agricola S.R.L

Ragusa, IT

Management Front and Back Office- Dealing with Book out- Responsible for converting requests into bookings with focus on expedience of replies- Making order for all the department of the resort- Responsible of guest satisfaction on site, including responding to special request, offering help and support to find the most suitable local activities and restaurant- Responsible for check in and check out, and ensuring that ensuring that all the guest needs have been met- Responsible for control of cleanliness, including checking the rooms with high attention to details- Responsible for maintaining relationships with booking portals, tour operators and all other partners- Responsible for control of overall function of the resort, including maintaining relationships with local tradesmen, with large degree of time sensitivity and flexibility to solve problems as they arise- Able to solve staff problem - Making rota for the staff - Oil mill Management- Marketing management for selling organic product of Tenuta Chiaramonte- Organization of participation in fairs and competition- Great experience with Neuro3Manager- Able to solve and take of staff’s problem

Istituto Professionale Commerciale Turistico

Diploma di Operatore Turistico

Oleicum

Official extra virgin and virgin olive oil taster

Corso Food and Beverage Manager

AIFBM

Corso Sommelier II Livello

AIS