Daniel Smith

Daikin Comfort Technologies

Role: Accomplished Director of Operations at Daikin Comfort
Location: Manassas, VA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Daniel Smith

Accomplished Director of Operations specializing in process development, data driven…

Experience

Accomplished Director of Operations
Daikin Comfort
Nov 2020 — Present · Springfield, VA, US
Operational responsibility for twelve branches and one HUB producing $172M per year• Responsible for all day-to-day operations including revenue and labor management, new business lead generation, house account growth, attrition management, recruitment, onboarding and training, merchandising, real-estate sourcing and over-all branch team development • Active leadership in divisional projects and implementation including WMS, Visit Guide Procedures, Strategic Operations Group and Metro Operations Council• Consistent resource for partnership and mentoring including REACH, Acquisition On-boarding, Divisional Training, Regional Partnerships• Consistent leader in execution of corporate goals including:o Sales -$3.4M ahead of OB in HSE Account Saleso Branch New Business – 130% ahead of branch new business goal o WOW Customer Service – 93% NPS placing region in top three company wideo COD Recovery Transactions – region accounts for 10% of corporate totalo Audit Compliance – 92% average audit scoreo E-Commerce – 11% sales attainment o SMS – Number one in company with over 73k messages sent o TMS Compliance – 98% compliant with shipping • Numerous Awards received including Regional Freight Management Award 2020, Divisional Rising Star Award 2020, Divisional Leadership Award 2022

Education

Northwood University
Associate of Arts (AA), Business Administration, Management and Operations
1994 — 1996

Contact information

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Daniel Smith

Experience

Accomplished Director of Operations

Education

Northwood University

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