Daniel Rocknage

About Daniel Rocknage

I\'ve always been passionate about solving problems. Whether it was playing detective when I was a kid, helping friends through challenging times, or identifying broken processes; I\'ve always loved the hunt for solutions. Growing up, there was always a negative stigma around sales, so I never considered it a possible career for myself. It wasn\'t until I got my first job as an SDR that I realized I had it all wrong; sales is about nothing more than solving problems. Here are five ways that I help others solve problems:1) I listen. I don\'t know what problems you face every day until I ask and then really hear what you have to say. 2) I learn. I can\'t truly help anyone if I force them to take on solutions that won\'t work for them or their business, so I need to take the time to really understand what obstacles they face to create relevant solutions.3) I analyze. To understand a problem, I need to understand the underlying data behind the problem to ensure I am not just addressing the symptom, but the cause.4) I plan. Once I understand the problem, I work with you to develop a plan and implementation strategy that works for you.5) I motivate. Change is hard. In order for change to be effective, we need to see it through and approach it with excitement and energy. As Colin Powell said \"perpetual optimism is a force multiplier\". My passion for problem solving has put me in my current role, Director of Sales, where by focusing on the 5 things above, I have been able to help thousands of individuals achieve their goals and hundreds of companies solve their problems.

Experience

1. Senior Director, Inside Sales

   RoadRunner

   Jun 2024 — Present

Education

• Duquesne University

  Bachelor of Science (B.S.), Marketing, Leadership and Change Management

  2006 — 2010

Skills

• Sales
• Cold Calling
• Account Management
• Customer Service
• Logistics
• Leadership
• Ltl
• Negotiation
• Customer Retention
• Supply Chain
• Logistics Management
• Microsoft Office
• Sales Management
• Team Leadership
• Transportation
• Salesforce.com
• Inventory Management
• Training
• Claims Management
• Shipping
• 3pl
• Truckload
• Customer Satisfaction
• Operations Management
• Budgets
• Crm
• New Business Development
• Customer Acquisition
• Instructor-Led Training
• Crisis Management
• Adobe Acrobat
• Sales Operations
• Sales Process
• Transportation Management
• Freight Forwarding
• Building Relationships
• Direct Sales
• Freight
• Product Management
• Customer Relationship Management (Crm)