Daniel Ramirez
Vice President Market Manager @Valley Bank
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WORK HISTORY
Vice President Market Manager @Valley Bank
New York, NY, US
The Market Manager directly manages the Branch staff at one or more branches and is ultimately responsible for the staffing and overall performance of all employees within the branch; this includes interviewing, hiring, performance evaluation, disciplinary actions, coaching, developing and providing feedback. The Market Manager is responsible for enhancing client relationships and managing the staff and operational functions of the branches in order to meet the financial needs of the Bank\'s customers and the goals set forth by Retail Management. This includes independently developing and implementing strategies to achieve deposit, loan and profitability goals for the branch(s) and ensuring compliance with all bank policies while providing an outstanding customer experience. Responsibilities include, but are not limited to: • Accountable for the growth and profitability of their branch or branches. Improves revenues and expenses and creates an environment that exceeds client expectations. Coordinates and supports the team effort in referring leads to offices and other lines of business.• Overall responsibility for the financial and operational performance of their branches.• Builds new and expands existing customer relationships through a consultative approach that requires visiting customers in order to understand their business needs with an expected outcome of growing the deposit base of the branches, increasing product utilization and revenue within the market.• Develops market intelligence, communicates and drives the strategic direction and product mix within the market they manage.• Manages and enhances client relationships through coaching and mentoring staff.• Directs a proactive approach to customer satisfaction and customer retention. Listens to and fully understands, the internal and external customer\'s needs. Interacts in an effective and positive manner with customers and co-workers.
EDUCATION
University at Buffalo
Accounting and Finance
ABOUT DANIEL RAMIREZ
Experienced Business Development and Sales Professional with proven track record of consistent sales growth, excellence in client service and in creating positive & lucrative business partnerships. An effective leader with outstanding work ethics, excellent management skills, strong communication, intuitive, interpersonal, writing, and organizational skills. Quick thinker with an ability to easily grasp new ideas, concepts, methods, and technologies. Organized and motivated and able to work in an environment with constantly changing demands
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