Daniel Raj T

About Daniel Raj T

With over 6 years of progressive experience in supply chain, warehousing, and last-mile logistics, I’ve built a solid track record of leading large operations, driving performance, and delivering measurable results in high-growth, fast-paced environments.At Zepto, I served as a Deputy Cluster Manager, overseeing 15 dark stores across Chennai. My role involved leading area managers, optimizing order fulfillment, improving inventory hygiene, and driving operational KPIs. I played a key role in reducing Store DQ from 1.2 to 0.5, increased packing productivity from 110 to over 190 units, and improved order-to-arrival time by 20% through data-driven process enhancements. I also led team retention initiatives, ensured delivery executive discipline, and resolved on-ground disputes to maintain a healthy and compliant work environment.Previously, at Zomato Hyperpure, I managed a sq. ft. warehouse and was promoted from Shift Manager to Fulfillment Center Manager. I led cold chain logistics, inventory flow, manpower planning, and vehicle optimization. Through structured P&L reviews and cost controls, I successfully reduced the supply chain cost per kg (CPK) from 8.3 to 5.5 and improved OTIF delivery performance from 63% to 85%. I also implemented training programs to boost team efficiency and built operational dashboards to support management decision-making.At Flipkart Ekart Logistics, I handled end-to-end hub operations, staff attendance, fraud control, and delivery accuracy, ensuring 100% compliance with RVP and IR processes. During my tenure at Rivigo, I worked as a Senior Associate, focusing on inventory tracking, appointment-based delivery, and process improvement using Kaizen techniques.Throughout my career, I’ve consistently taken ownership of complex operations, optimized cost and quality metrics, led cross-functional collaboration, and built high-performance teams. My experience spans strategic planning, vendor management, employee retention, fleet compliance, and real-time performance monitoring—making me well-equipped to manage large-scale logistics and operational mandates.

Experience

1. City Manager

   Swiggy

   Oct 2025 — Present · Bengaluru, IN

Education

• JEPPIAAR SRR Engineering college

  Bachelor of Engineering - BE, Mechanical Engineering

  2014 — 2018

• Jawahar Matriculation Higher Secondary School, Neyveli

  12, Biology/Biological Sciences, General

  2012 — 2014

• University of Madras

  Master of Business Administration - MBA, Logistics, Materials, and Supply Chain Management

  2019 — 2021