Daniel Price
IT Service Desk Supervisor
- Role
- Information Technology Help Desk Supervisor at Edge Communications
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Daniel Price
Information Technology Professional seeking a career where I may utilize my technical skills, experience, and training in a technical environment.Certified with CompTIA A+ and MTA: Networking Fundamentals where I can work on anything from computer hardware to wireless networks. I have a firm foundation of experience needed with maintaining or building networks. I am diligent with my work ethic as a firm believer in leaving any and all work you do with a mark of excellence. With years of experience in customer service jobs I am able to maintain professionalism even in the most difficult of positions.
Experience
Information Technology Help Desk Supervisor
Feb 2024 — Present · Plano, TX, US
Supervised IT Service Desk staff and daily support operations; handled escalations, scheduling, training, and performance coaching.Oversaw ticket triage and SLA delivery, reporting and driving process improvements.Supported Windows/M365 environments, Active Directory, VPN/remote access, and endpoint troubleshooting.
Education
My Computer Career
Information Technology Certificate Program, Information Technology
2017 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.