Daniel Polomski
Payments Manager @ Bally\'s Interactive
- Role
- Payments Manager at Bally's Interactive
- Location
- Union City, NJ, US
- LinkedIn followers
- 500 followers
About Daniel Polomski
I am a problem solver, loyal team player and tireless learner. I strive for positive social impact through the application of financial market expertise. My communication skills, collaborative nature and passion for operational efficiency using business analytics help me influence successful outcomes. I am inspired by opportunities to master my craft.
Experience
Payments Manager
Mar 2023 — Present · Jersey City, NJ, US
Lead a team of 11 analysts responsible for end-to-end payment operations, including withdrawals, account risk assessments, AML policy enforcement, transaction reconciliations, refunds, customer inquiries, and dispute resolution- Develop and implement streamlined processes, SOPs, and policy frameworks to enhance operational efficiency, reduce risk, and ensure regulatory compliance- Spearhead automation initiatives using Excel, SQL, Tableau, and Power Automate to streamline processes, allowing a lean team to efficiently manage a high workload without compromising accuracy or compliance- Oversee the successful launch of multiple new casino and sportsbook ventures across several states, ensuring full regulatory compliance and swiftly addressing operational issues at launch- Oversee the successful launch of multiple payment methods, working closely with third-party providers to optimize functionality and address technical or operational challenges- Collaborate cross-functionally with customer service, VIP, marketing, compliance, and other internal teams to develop strategic solutions and resolve ongoing issues- Manage regulatory relationships and compliance efforts by ensuring all payment-related complaints, disputes, and operational concerns are handled efficiently and in line with legal requirements- Establish a robust operational reporting structure, providing leadership with critical insights to drive data-informed decision-making and optimize team performance- Set clear objectives for team members, fostering a high-performance culture through strong leadership, strategic direction, and effective communication.
Education
University of Maryland - Robert H. Smith School of Business
Bachelor's degree, Finance and Supply Chain Logistics
2016 — 2020
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