Daniel Ogrady
- Role
- Advanced Service Desk Core Engineer at Impact Networking, LLC
- Location
- Roselle, IL, US
- LinkedIn followers
- 500 followers
About Daniel Ogrady
As a Network Engineer with over 10 years of hands-on experience in IT and production, I’m…
Experience
Advanced Service Desk Core Engineer
Jun 2023 — Present
High proficiency in Proofpoint, Microsoft 365, Azure AD, Azure Virtual Desktop, Cisco Meraki, PowerShell, Nerdio, Microsoft Server 2016+ Heavy focus on operations within the facility to prioritize and develop new standards and procedures to positively affect our processes Developing and restructuring assignment purposes to positively affect our time troubleshooting per ticket Maintaining a 2.5 ticket per hour workload, resolving approximately 85% of issues without escalation.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.