Daniel Mitchell
Technical Training & Customer Support Manager at CNH Industrial
- Role
- Manager, Technical Product Support & Technical Training at CNH
- Location
- Racine, WI, US
- LinkedIn followers
- 500 followers
About Daniel Mitchell
Currently the Manager of North America Construction Product Support & Technical Training with a demonstrated history of working in the machinery industry, managing a team of 14-19 skilled individuals. Skilled in most Microsoft Office programs, Communication, Adult Learning delivery and design, Technical Support Management, Heavy Equipment technology, and Public Speaking.
Experience
Manager, Technical Product Support & Technical Training
Apr 2021 — Present · Racine, WI, US
I manage two teams of experienced professionals in this role: Technical Training and Technical Product Support. As many as 19 individuals (currently 16) with a passion for the Construction industry and focused on supporting our Dealership Network through developing and delivering Technical Training and Technical Support.
Education
Western Illinois University
Master of Business Administration - MBA, Management
2017
Western Illinois University
Bachelor of Science (BS), Agricultural Business and Management
2010 — 2014
Skills
- Heavy Equipment
- Process Improvement
- Product Development
- Microsoft Excel
- Powerpoint
- Leadership
- Communication
- Event Planning
- Public Speaking
- Management
- Microsoft Word
- Time Management
- Strategic Planning
- Customer Service
- Business Process Improvement
- Microsoft Office
- Sales
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