Daniel McSwiggan
System Operations Performance Manager @NIE Networks
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WORK HISTORY
System Operations Performance Manager @NIE Networks
Lead a 24/7 electric utility control room dispatch team responsible for real-time distribution system fault response. Oversee outage response, restoration coordination, and emergency operations to ensure safe, reliable service. Own system performance metrics including Customer Minutes Lost (CML) and worse served customers; analyse data, report results, and drive continuous reliability improvements. Collaborate with engineering, field operations, and leadership to reduce customer impact and improve grid performance.
ABOUT DANIEL MCSWIGGAN
Network Operations Systems Manager at Northern Ireland Electricity Networks (NIE Networks)
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