Daniel Matheny
Csr Tech Support @IntouchCX
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WORK HISTORY
Csr Tech Support @IntouchCX
Mesa, AZ, US
Tech and Billing Support on Marshmallow team.
EDUCATION
Hillsborough College
Associate of Arts - AA, Computer Programming
St. Petersburg College
Bachelor of Applied Science - BASc, Cybersecurity
SKILLS
ABOUT DANIEL MATHENY
RESUME IS \"FEATURED\" ON THIS PAGE)WHO am I? Recently relocated to AZ from FL with my wife and petsHighly motivated and detail-oriented NSA and DHS accredited Bachelor of Applied Science in Cybersecurity from St. Petersburg College as of June 2025, CompTIA Security+ SY0-701 Certified as of August 2025. • Over 12 years of small-business owner/self-employed experience. Over 30 years of work experience across a broad range of technical and managerial tasks. I was employed at a grocery store at 14yo and hustling to sell and buy things like comics and toys when I was 10yo.• Practical understanding/use of IT systems, networking, APIs, coding, web elements, software, hardware, laws, compliance, and frameworks• Critical thinking, problem-solving, and delegation skills• Diverse background includes strong customer service/sales skills, technical troubleshooting, and installation• Self-starter with strong follow-through• Proficient in writing and research• Looking forward to team collaboration but also thrive with solo projects • Seeking an opportunity to contribute, learn, and grow long-term within the companyMotto-\"If someone else can do it, so can I\"I am gifted with some mental acuity - Often unutilized until latelyGood sense of humorPowerful critical thinkerI work hard AND smart, bring out the best in others, and seek input and mentorship from others whenever vital decisions are being made.Husband first. My wife of 13 years is my saving grace. That being said, I\'m also very committed to providing value to my employers. I take some pride in my ability to push through barriers, over obstacles, and around hard times.What I am looking for:A healthy team dynamic, and the opportunity to earn trust, learn, and flourish with a growing company in an expanding field.
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