Daniel Martinez
- Role
- Associate Account Manager at Travelport
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Daniel Martinez
As an Associate Account Manager at Travelport, a leading travel technology company, I…
Experience
Associate Account Manager
Nov 2022 — Present
Account management efforts across the Americas, catering to clients from Canada to Argentina managing a portfolio of Local and Patron accounts, driving migration of our newest platform while negotiation contracts to achieve an increase in share of wallet- Develop and maintain strong, trust-based relationships with key customers to ensure customer satisfaction and loyalty- Collaborate with cross-functional teams to identify and implement strategies to increase market share and drive revenue growth- Successfully negotiate and oversee contract renewals, resulting in a high client retention rate- Lead seamless platform migration projects for clients, ensuring a smooth transition and minimal disruption to operations- Identify and pursue new business opportunities within the region, leading to an expansion of the customer base and increased revenue- Proactively address customer concerns and issues, providing prompt and effective solutions to maintain overall satisfaction- Conduct regular business reviews with clients to understand their evolving needs and align solutions accordingly.
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