Daniel MacHardie
IT Vendor Manager @Games Workshop
Northampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2024 — Present
IT Vendor Manager @Games Workshop
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EDUCATION
2003 — 2005
Northampton Academy
ICT, Sociology, English Literature & Business Studies
SKILLS
Service Level AgreementsCredit CardsMi AnalysisStakeholder ManagementService Level Agreement ManagementChange ManagementTime ManagementCustomer ExperienceTrend AnalysisComplaint ManagementService ImprovementGovernanceService ManagementBusiness Relationship ManagementFinancial ServicesStrategic ThinkingService DeliveryBusiness AnalysisProject DeliveryBankingRisk ManagementComplaint ReductionManagementSupplier ManagementSupplier Quality ManagementStakeholder EngagementRelationship Management
ABOUT DANIEL MACHARDIE
An experienced and self motivated Supplier Manager with a proven track record of managing high profile and complex procurement / supplier management profiles within the card payment, finance and IT industry, in the UK and overseasKey skills include negotiation, contract management, supplier/relationship management, risk management, SLA/KPI management, service improvement, outsourcing/in-sourcing, incident management, service/product strategy
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