Daniel MacDonald
Customer Obsessed | Metrics-Driven | Breaking into B2B SaaS Sales
- Role
- Sales Associate at Sports Basement
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Daniel MacDonald
I’m currently a Management Information Systems student at San José State University with…
Experience
Sales Associate
Sep 2022 — Present · San Francisco, CA, US
High-Ticket Sales: Sold full cycle sales in ski and snowboard setups, ranging from in value. Leveraged exceptional listening skills to engage with customers from the initial consultation through to the final sale, ensuring their specific needs were metOperational Efficiency: Played a key role in driving the Campbell store to #3 in total company revenue, achieving this with half the labor budget and floor space of larger stores — a testament to strategic sales execution, high-efficiency teamwork, and exceptional customer service.Developed winning talent: Contributed to the Campbell location becoming the #1 store in company-wide rental sales.(Top MRR during peak months as well as top ARR in 2024). Enabled new employees to onboard quicklyCustomer Engagement: Established rapport and built relationships with customers, while educating them about the latest industry trends, technologies, and innovations resulting in increased monthly recurring revenue and customer satisfactionProduct Knowledge: Proactively address customer inquiries and concerns with expert product knowledge, fostering trust and loyalty among clientele. Developed strong sense of consumer behavior and target audience identificationCoachability: Embraced feedback and coaching from management to continuously improve sales techniques, product knowledge, and customer service skills, resulting in ongoing professional development and enhanced sales performance.
Education
San Jose State University
Bachelor of Business Administration - BBA
2024 — 2026
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