Daniel Bogle
Business Operations Analyst at MASA
- Role
- Business Operations Analyst at MASA
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Daniel Bogle
With a proven track record in optimizing processes and driving efficiency, I specialize…
Experience
Business Operations Analyst
Nov 2024 — Present · Austin, TX, US
Collaborated with the project manager to successfully transition five cross‑functional teams to the new CRM by documenting workflows, completing UAT, co‑developing 100+ QRGs, delivering live training, developing FAQs, and providing post-go‑live hypercare.• Led adoption of Dynamics 365’s marketing module for the sales team, transforming outreach efforts into a streamlined, data-driven process that improved campaign execution.• Designed KPI dashboards and reports using Power BI and Excel, pulling data from Microsoft Dynamics 365 to provide actionable insights to the Director and VP of Sales Operations on sales team performance trends and underutilized CRM features.• Delivered weekly data validation reports comparing 600+ records between the legacy system and Microsoft Dynamics 365, ensuring a 99%+ match rate during phased migration.
Education
High Point University
B.S.B.A, Business Administration and Management, General
2018 — 2021
Western Governors University
Bachelor of Science - BS, Business Administration
2021 — 2023
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