Daniel M. Acosta

Senior Sales Consultant @Braman Motorcars

West Palm Beach, FL, US

Braman BMW of West Palm Beach, Fl• As a Sales Consultant roles and responsibilities include working with customers to identify their vehicle needs, leading them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork.• Perform high-quality customer focused, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars.• Use customer relationship management (CRM) tool to effectively track all customer interactions for proper documentation.• Present customer deal structure and finance products with additional programs• Follow up with customers and maintain high customer satisfaction for retention and growth.• Complete ongoing training modules to keep abreast of new vehicles, products, features, accessories, and programs.• Maintain Customer Satisfaction scores at or above company standards to maintain excellence.• Arrange for delivery and registration of vehicles.• Successfully engage in business development, contacting prospects and clients via phone and email• Generated average annual revenues of during a year’speriod.• Earned the most prestigious BMW Profile in Achievements awards in years:\'03- ‘05,\'07 and \'09-15.• Maintained yearly averages of customers and increased the numbers bythrough contacts and referrals

Middlesex College

Associate in Science, Business Administration and Biology

Kean University

Master of Business Administration (MBA), International/Global Studies

Rutgers University

Bachelor of Arts, School of Management and Labor Relations with an Economics Minor