Daniel Ly

Product Designer @Cloudtrucks

San Francisco, CA, US

At CloudTrucks, I was part of the Growth team, where I focused on improving the onboarding experience for new drivers entering the platform. My contributions included:ELD Setup Experience- Took ownership of the design solution for electronic logging device (ELD) setup within the driver onboarding flow- Researched competitor approaches to ELD communication and off-app/on-app transitions- Conducted interviews with Operations managers to understand current workflows, pain points, and limitations.Lease-Owner-Operator Onboarding- Led the design of a linear onboarding flow for lease-owner-operators- Introduced progression UI to provide better transparency throughout the journey- Reorganized and optimized onboarding tasks to reduce friction and improve task completion.Scanbot Integration- Designed the implementation of Scanbot into the mobile experience, enabling drivers to scan their Commercial Driver’s License (CDL) directly in-app- Improved accessibility and reduced errors compared to file uploads.FleetFirst / Lease-to-Own Program- Conducted research and developed a qualification questionnaire to assess a driver’s readiness to join CloudTrucks- Collaborated on the Driver Qualification and Recommendation Engine, enabling automatic pre-approval for FleetFirst or routing to alternative partners- Helped shape both the user-facing experience and the under-the-hood logic that powers driver eligibility.

Sheridan College

Business Administration

George Brown College

Advanced Diploma in Graphic Design

Ryerson University

3 Years