Daniel Luz
IT Security Specialist | CompTIA A+ | Network+ | Security+
- Role
- Patient Service Representative at Sutter Health
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Daniel Luz
Dynamic professional with a strong foundation in patient services and a growing expertise…
Experience
Patient Service Representative
Aug 2024 — Present · Mountain View, CA, US
Patient Services Representatives (PSRs) at Sutter Health provide customer service and support to patients and healthcare professionals. Customer service:Greet patients, answer phones, and respond to voicemails. PSRs also address patient concerns and complaints in a timely and empathetic manner.Support:PSRs help patients with registration, check-in, and completing forms. They also verify insurance coverage, collect payments, and update patient information. PSRs may also help patients obtain referrals or authorizations to see specialty providers.Collaboration:PSRs work with other healthcare professionals to ensure patients flow smoothly and efficiently. They also gain the cooperation of patients and their families through effective communication.Compliance:PSRs adhere to organizational, local, state, and federal regulations to ensure patient safety and privacy. They also maintain patient confidentiality by following HIPAA regulations.
Education
Western Governors University
Bachelor of Science - BS
2024 — 2026
Sheldon High School
High School
2012 — 2014
Eastern Gateway Community College
Associate's degree
2021 — 2023
Valley High School
Freshman,Sophomore
2010 — 2012
Skills
- Teaching
- Public Speaking
- Mentoring
- Adolescents
- Leadership Development
- Sports
- Youth Mentoring
- Training
- Self Defense
- Coaching
- Leadership
- Sports Coaching
- Study Skills
- Elementary Education
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