Daniel Lim
Regional Technical Specialist @Mazda North American Operations
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WORK HISTORY
Regional Technical Specialist @Mazda North American Operations
US
The Regional Technical Specialist provides technical information and assists Mazda Dealers with diagnosing and repairing complex technical issues and difficult repairs. Plays a key role in improving dealers’ ability to “Fix-It-Right-The-First-Time,” improving customer satisfaction, and lemon law prevention. Provide support to Product Quality Engineering team assisting with field investigations for emerging vehicle concerns. Support Consumer Mediation with final repair attempts, vehicle inspections and provide technical representation for hearings/arbitration. Assist Legal Team with vehicle inspections and act as Mazda’s technical expert & witness during hearings.
EDUCATION
ArtCenter College of Design
Industrial and Transportation Design
Universal Technical Institute, Inc.
Certificate of completion, Automotive Engineering Technology/Technician
SKILLS
ABOUT DANIEL LIM
I\'m passionate about Mazda automobiles and the company behind it. It is my goal to assist dealers and their technicians with exceptional service to provide the best DX (dealership experience) possible.I have a background in being a Mercedes-Benz enthusiast from my youth, but also have a general love of automobiles. Nowadays my hobbies include road cycling!
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