Daniel Lee
Senior Business Analyst @Tower Insurance
Auckland, NZ
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2024 — Present
Senior Business Analyst @Tower Insurance
Auckland, NZ
Contact Centre Project Requirement Gathering*Amazon Connect Configuration*KnowledgeBase integration with LLM and AI (Amazon Q/ Amazon Bedrock)*Intent Routing*PCI Compliant Payment Solution*Confluence & Jira Admin
EDUCATION
2009 — 2012
University of Auckland
Bachelor of Commerce (BCom), Infomation System and Marketing
ABOUT DANIEL LEE
A highly motivated senior consultant with strong technical and soft skills such as…
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