Daniel Lauper
Security Guard and Acting Point of Contact @The Ringling
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WORK HISTORY
Security Guard and Acting Point of Contact @The Ringling
Sarasota, FL, US
Served as Point of Contact multiple times monthly, supporting operational flow and guest satisfaction • Awarded Employee of the Month (July/August 2024) • Led inspections and escorted staff/guests to ensure safety and policy adherence • Responded to emergencies and guest concerns with professionalism • Monitored visitor behavior to uphold museum standards
EDUCATION
Southern Utah University
Bachelor of Science (B.S.), Mass Communication/Media Studies
Southern Utah University
Master of Arts - MA, Professional Communications
ABOUT DANIEL LAUPER
Dynamic communications and guest experience professional with 5+ years of progressive leadership across museums, resorts, and entertainment venues. Proven success in enhancing visitor satisfaction, managing high-volume operations, and leading cross-functional teams. Recognized for strategic thinking, crisis response, and creating memorable guest journeys. Adept in multimedia storytelling, public relations, and digital engagement.
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